Tag Archives: QA

Course Development Done!

My course development work for QA.com is finally done.

There may be a few tweaks here and there once I go through the course with their training delivery people, but that is ostensibly the end of that particular work. It was fun, but it was hard work. Much as I would do it again, I think I need a bit of a rest.

Of course I will be looking around for my next new exciting gig, but until then I would just like to share something with all of you

Heading into the final stretch

As I type, I am heading into the final stretch of my course development work for QA.com, and the main thing that I have learned in writing the content is that it is difficult to offer anything approaching a comprehensive understanding of user experience in anything approaching two weeks, let along a single one.

With that in mind, my approach has been to teach the course participants how to analyse their designs, and how to think about things, rather than teaching them a list of techniques that they may never be able to remember, let alone use. After all, most if not all the information I cover is out there and easily purchasable (if not free as it is in almost every case). However, reading about a UX technique does not a UX designer make, and it is more about training yourself to think about the user experience, and to analyse the design that makes those techniques useful. Understanding the concepts of UX is after all much more useful than knowing how to build a wireframe in Axure.

Besides which, a sizable number of those taking this course are likely not aiming to become UX designers, but are looking to be better able to anticipate the needs, understand the requirements, and work better with said UX designers. Either way; the quality of the work that the people taking this course will do is going to improve either way.

Of course, it is now time to start thinking about the next role after this one, but as it is my birthday I think I will let myself have an evening off, raise a glass with my nearest and dearest, and leave the searching for another day.

Catching Up

I have started working with QA.com to develop a User Experience training course for them. It is quite an undertaking, and has meant that work on developing the book is now on hold for a few months, but the opportunity was simply too good to pass up. Of course the course development work will feed back into the book development and make for a better end product.

It is exciting to see that more companies are starting to realise that User Experience is as a discipline in it’s own right, and I am looking forward to helping them prepare them push forward with a better vision of how to improve their products.